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Why Your MSI Desktop PC Starts Only with Charger Connected

If your MSI desktop PC is only booting up when plugged in, it could be a sign of a battery or power issue. Follow our troubleshooting steps to diagnose and resolve the problem.

3 min read
An MSI desktop PC powered on with the charger connected on a wooden desk.

If your MSI desktop PC only starts when the charger is connected, it may indicate a battery or power issue. This could stem from a failing battery, incorrect power settings, or hardware malfunctions. You can troubleshoot the problem by following several steps to identify the cause and fix it.

Identifying the Problem

When your MSI desktop PC powers on normally while connected to the charger but fails to start when unplugged, you might notice symptoms like flickering lights, a complete lack of response, or the system shutting down immediately. These signs suggest the PC is unable to draw power from the battery.

Common Causes of the Issue

Several factors can lead to your MSI desktop PC only starting with the charger connected:

  • Battery Failure: The most common cause; the battery may have reached the end of its life and no longer holds a charge.
  • Power Settings: Misconfigured settings in the operating system can hinder how the PC utilizes battery power.
  • Hardware Malfunctions: Issues with the motherboard or power supply could prevent the system from detecting or using battery power.
A close-up of a person checking the battery of an MSI desktop PC.

Step-by-Step Troubleshooting Guide

To diagnose and potentially fix the issue, follow these steps:

  1. Check Battery Connection: Ensure the battery is correctly seated in its compartment.

  1. Update Drivers: Make sure your power management drivers are up to date. You can do this through the Device Manager:

    1. Right-click on the Start button.
2. Select Device Manager.
3. Expand the 'Batteries' section.
4. Right-click on 'Microsoft ACPI-Compliant Control Method Battery' and select 'Update driver'.
  1. Test the Battery: If possible, try using a different battery compatible with your model to see if the issue persists.

  1. Reset Power Settings: Resetting your power settings to default can help. Go to:

    Settings > System > Power & sleep > Additional power settings > Change plan settings > Restore default settings for this plan.
  1. Check for Physical Damage: Inspect the power connector and battery for any visible damage. If you notice any damage, it may need to be replaced.

Verifying the Solution

After attempting the fixes, check whether your PC can start without the charger. Disconnect the charger and press the power button. If it powers on and operates normally, the issue may have been resolved. If it still requires the charger, further diagnostics or professional help may be necessary.

When to Get Help

If you've followed the troubleshooting steps and the problem persists, consider consulting a professional technician or contacting MSI support. This is especially important if your device is still under warranty. Refer to your purchase documentation or the MSI website to confirm your warranty coverage and explore your options.

Preventative Measures

To avoid future issues, regularly maintain your MSI desktop PC. This includes:

  • Monitoring Battery Health: Use applications that can check the health and performance of your battery.
  • Keeping Software Updated: Regularly update your operating system and drivers to ensure compatibility and performance.
  • Avoiding Overheating: Ensure proper ventilation around your PC to prevent overheating, which can affect battery life.

Conclusion

If your MSI desktop PC only runs with the charger connected, it's crucial to identify the root cause and take appropriate steps to resolve it. If the issue remains unresolved, seeking professional assistance is advisable to prevent further damage.