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How to Fix 'Windows Update Says Another Installation Is in Progress'

Encountering the 'another installation is in progress' message? Discover how to troubleshoot and fix this Windows Update issue effectively.

3 min read
A laptop displaying the Windows Update settings page with options.

If you encounter the message 'another installation is in progress,' it indicates that Windows Update cannot proceed because a previous installation is still running or has stalled. This can happen when an update or installation process is not completed, blocking new ones from starting. To resolve this issue, you can stop the conflicting process and restart the necessary services.

What does 'another installation is in progress' mean?

Seeing the message 'another installation is in progress' means that Windows is currently busy with an installation that hasn't finished. This could result from a previous update running in the background or an installation that has become stuck. Until the current process completes, new installations will be blocked.

Before you start

Before attempting to resolve the installation conflict, ensure that you are logged into Windows with administrative privileges. It's also a good idea to save your work and close any unnecessary applications to prevent data loss during the troubleshooting process.

How to stop the conflicting installation

To resolve the conflict, you can stop the ongoing installation via Task Manager and restart the Windows Update services.

  1. Press Ctrl + Shift + Esc to open Task Manager.
  1. In the Processes tab, look for any instances of Windows Installer or msiexec.exe. If you find them, select the process and click on 'End Task.'
  1. Next, restart the Windows Update services. Open the Run dialog by pressing Windows + R, then type services.msc and press Enter.
  1. In the Services window, locate 'Windows Update', right-click it, and select 'Restart.'
  1. Do the same for 'Background Intelligent Transfer Service' (BITS) to help clear any blockage.
A user restarting the Windows Update service on a desktop.

Checking for stuck installations

After stopping the conflicting installation, check if any updates are still stuck.

  1. Open the Settings app by pressing Windows + I.
  1. Navigate to Update & Security > Windows Update.
  1. Click on 'Check for updates.' If any updates are stuck, they will appear here.
  1. If you see updates that are not progressing, consider running the Windows Update Troubleshooter. Go back to Update & Security, select 'Troubleshoot', and then 'Additional troubleshooters'. Click on 'Windows Update' and run the troubleshooter.

Verifying if updates are successfully applied

To confirm that updates have been successfully installed, you can check the update history.

  1. Open the Settings app by pressing Windows + I.
  1. Go to Update & Security > Windows Update.
  1. Click on 'View update history.' Here, you can see a list of updates and their installation status. Check for any failed updates that might need further action.
A close-up of the Windows Update history section displaying installed updates.

Preventing future installation conflicts

To reduce the chances of encountering installation conflicts in the future, follow these best practices:

  • Regularly check for Windows updates and install them promptly.
  • Keep your system free of malware and unnecessary software that could interfere with updates.
  • Restart your computer occasionally to clear out lingering processes.
  • Use Disk Cleanup to remove temporary files that could cause issues by searching for 'Disk Cleanup' in the Start menu.

Conclusion

By following these steps, you should be able to resolve the 'another installation is in progress' message and keep your system up to date. If the issue persists, consider seeking further assistance from Microsoft's support resources or forums.